Information this site collects

Personal information that is collected from you includes details such as your name, email address, postal address, telephone number and credit/debit card details. In addition, we also collect information provided in your communications with us. You will have given us this information when filling in our contact form or when making a purchase on the website.

This information is only collected from you when it has to be; for example, in order for us to take a payment, deliver an item or respond to a query. This information is only collected from you when you input it in the website and is only collected, stored and used when we need to fulfill a service to you. The information we would require for this includes:

• Name
• Contact information
• Address

The following types of information are automatically collected:

• Information about your computer and your visits to this website, including your IP address, location, browser type and version, operating system, referral source, length of time spent on the site, page views and how you navigated through the website.

 Google Analytics is used to analyse the use of this website, which automatically generates information by means of cookies, which are stored in users computers. Google stores this information.

What will be done with your data

Your data will be used to fulfil an order you have made. We require your personal details to get this to you. We may also use your contact details to send you marketing communications. You can opt out of this at any time.

Sharing and storing information

Your personal data is not and will not be sold. Your information is stored to enable your continued use of the website, for as long as is required. If you have subscribed to an email newsletter and haven’t actively engaged with any emails from Beth Horrocks for three years then your details will be moved to an archive folder before being deleted.

We also retain your transaction history so you can review past purchases and what addresses you have sent these to.

Security

Information transmitted over the internet always carries some risk but all reasonable precautions have been taken to make shopping on the Beth Horrocks website secure.

This website may contain links to other sites, but any sites linked to will only be of a high standard with a respect for your privacy. You are responsible for keeping your password and user details confidential and you will not be prompted to supply your password unless you are logging in to the website.

Choices

You can opt out of receiving promotional messages from this site though you may still receive other messages, such as ones related to your account or legal notices. You can also set your browser to reject browser cookies on this website, though this may affect your enjoyment of the site.

These ‘cookies’ are small files downloaded onto your device when you visit a website, which allow websites to recognise your device. This allows the website to gather more information about how you use the site. The cookies you receive as a result of browsing this website include those necessary to your navigation of the site, performance cookies to allow insight into how well the site is working, cookies that remember choices you make to improve your experience on the site and targeting cookies to find out more about your browsing habits. The latter are only used for the purposes of advertising and are often not used at all.

For answers to any questions you have not answered by this page please direct them to the form on the contact page.